At Lilith, every order is prepared with care and attention to detail. We aim to deliver your fragrance experience to you as seamlessly as possible.

Processing Time
All orders are processed within 1–3 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time
Delivery timelines may vary based on your location:
Metro Cities: 2–4 business days
Other Locations: 3–7 business days
Please note that these are estimated timelines and may vary due to external factors.

Shipping Charges
Free shipping on all prepaid orders
A nominal fee may apply for Cash on Delivery (if available)

Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS to follow your delivery in real time.

Delays
While we strive to deliver on time, delays may occur due to unforeseen logistical issues, weather conditions, or high demand periods. We appreciate your patience in such cases.

Address Accuracy
Please ensure that your shipping details are accurate at checkout. Lilith is not responsible for delays or losses caused by incorrect or incomplete addresses.

Contact Us
For any shipping-related queries, please reach out to us at: Lilithfragrancehouse@gmail.com